Commercial Warehouse System Inquiries
KG Warehouse Equipment supplies freight-shipped, infrastructure-grade warehouse systems to U.S.-based commercial facilities only.
This contact channel is intended for system-level inquiries involving pallet racking, mezzanines, industrial shelving, conveyors, packing stations, and related equipment where layout, load ratings, and operational context materially affect specification.
We do not support residential projects, consumer purchases, repair-only calls, small replacement parts, or international sourcing requests.
Phone
For project-based discussions requiring specification clarification, compatibility review, or procurement validation.
Calls are handled during listed business hours only.
support@kgwarehouseequipment.com
Include the following in your initial message:
- Facility type (3PL, manufacturer, distributor, ecommerce, etc.)
- Approximate square footage
- Intended system type
- Known load requirements (if applicable)
- Timeline for deployment
Incomplete inquiries may require follow-up before review.
Business Hours
Monday-Friday, 9AM - 9PM EST
Closed on U.S. federal holidays.
Response Process and Expectations
- Email inquiries are typically reviewed within 1–2 business days.
- Complex system requests may require layout drawings, load data, or SKU profile information before formal response.
- Budgetary pricing may precede formal quotations depending on project scope.
- Freight lead times and supplier availability affect final timelines.
We do not provide on-site installation services. Installation coordination, where applicable, is discussed after equipment specification is confirmed.
Qualification Scope
We work with:
- 3PL operators
- Fulfillment centers
- Manufacturers
- Wholesale distributors
- Scaling DTC brands
- Enterprise procurement teams
Typical engagements involve infrastructure-grade equipment with freight delivery and documented load ratings.
If your inquiry does not involve a commercial facility or does not require system-level equipment, we may not be the appropriate supplier.
To expedite review, include operational context and measurable requirements in your initial message.